Dual language option for scripts
R
Rural Gazelle
Are you expecting the system to translate the English to Spanish, or do you want an option to "toggle" to a Spanish script but the admin is providing the text (including special characters), or do you want to see each language on the same screen? The third option tends to be clunky. What is your ideal flow for this?
T
Territorial Owl
Rural Gazelle we usually have a Spanish and English script. If we have an option to load two scripts to a conversation code, the thinking is the canvasser can easily switch between the two scripts as needed. I think that would be the easiest option.